CUSTOMER CARE:

Please feel free to call our customer care department at 1 866 577 5656 toll free.
8:30am and 6:00pm PST Monday through Friday. 9.00am to 5.00pm on Saturday.
Closed Sunday and statutory holidays.
Calls received after normal business hours will be answered the next business day.

CONSUMER CONTACT INFORMATION:

Great Canadian BBQ Store
8062 West Coast Road
Sooke, British Columbia.
V9Z 1C9, Canada.
Tel: 250 642-6185 | Fax: 250 642-6135
Long Distance: 1 866 577 5656

For general inquiries, or information on commercial smokers, home smokers (include model#)
or to check the status of your order (include your invoice# and full name)
use the appropriate link(s) below.

Email: Order Status (please include your name and invoice#)
Email: Commercial Smoker Info (please specify which model(s) you are intersted in)
Email: Home Smoker Info (please specify which model(s) you are intersted in)
Email: General Inquiries

Email: Consumer Web Site Feedback

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PURCHASING BY MAIL:
Orders may be paid by mail using the following accepted payment methods.

• Money Order
• Personal Cheque
• Company Cheque, pre-approval required (cheques require 7-14 days to clear).

To Order by Fax; Simply call our toll free number and we will fax you an order form to complete, and return fax to us.
To Order by Mail; Follow the instructions below.

1. Using the online Shopping Cart, simply add the items you wish to purchase to the cart.
2. Once satisfied, select the province to ship to and the shipping method. The shopping cart will automatically total your purchase.
3. Print out the shopping cart page.
4. Mail your payment and the printed shopping cart to our address below. Including your full details, email address and telephone number.

   Once received we will notify you of receipt of your order and payment, and process your order.
   NOTE! We recommend you send large value purchases via trackable Canada Post or Couriers. Not the general mail!

   Make Payments Payable To: THE WEST COAST STORE

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All content on this web site is the sole property of ^©The West Coast Store DBA Great Canadian BBQ Store

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